VoxDesk: a Hinglish voice agent that scores its own calls
A support-desk voice agent for small businesses, built on Pipecat. It answers from the business's own documents, books slots and checks order status. Local Kokoro TTS, API models for Hinglish speech recognition and the LLM.
Every call is graded automatically: latency per stage (p50 / p95), entity accuracy, groundedness. CI fails on regression.